Work damnit!

Ok, so there's something I need to blog relating to my new toy (Nokia 6600 phone in case you didn't catch the reference). My old phone was the traditional "I can call people" phone with no extra gimmicks. The new one is the fancy "I sing and dance and make coffee" type of phone... so to get all out of my new darling I needed to enable GPRS and MMS on my account. Easy, you'd think. So did I, and I was already composing the funny photo in my head I'd be able to send Thor once I got MMS working.

So, I call O₂ happy in the belief that surely they will make it easy for me to offer them more money. First the young man explains to me the difference between GPRS and MMS (yes, yes, I know what they are) and then asks me which one I want enabled. "Both", I say. "I'm sorry ma'am, you can only have one of them enabled", says the boy.

Say what? "Our system only allows you to have one of them enabled", repeats the boy. "But I can transfer you to another service provider that allows you to have both." Say what!?! "It's just a different service provider, your operator will still be O₂ and all your details will remain the same" says the boy helpfully. "Would you like me to do transfer you to our [insert fancy department name here]?"

So ok, what the hell. It escapes me why I need to go trough this sing and dance if nothing changes, but I'm going trough the motions. Next I get to talk to a young lady who takes my details. "I will get the papers going today, and we'll call you in about 3 to 4 days to confirm the transfer."

At this point I'm resigned the fact that this isn't going to be easy.

But this is taking the piss.

You can't add any more comments, but if you wish you can email the author.